Let’s Start Your Journey
We’re here to help you and your dog thrive. Reach out to learn more about our training services or take the next step with Tail Tales.
Frequently Asked Questions
Got questions? We’ve got answers! Find everything you need to know right here.
How do I start the training process?
To begin the training process, please reach out to us through the contact form on our website, or give us a call or email. We'll schedule a complimentary phone consultation to discuss the best program tailored for your dog.
Which program is suitable for me and my dog?
Choosing the right program for your dog depends on several factors including age, training history, and behavioural needs. During your consultation, we'll help determine the most suitable program for your dog's specific requirements.
What is the duration of the programs?
The duration of our programs varies as each one is customised to meet your dog’s individual needs. Our pet consultants will discuss the program length with you during your initial consultation, which is free of charge.
Where will my dog stay during training?
Dogs stay in the certified trainer's homes where they have access to ample exercise, treats, toys, and dedicated training and care.
What training methods do you use?
Tail Tales Academy exclusively uses positive reinforcement methods. Your dog will be trained using rewards such as treats, toys, and plenty of affection.
What are the costs associated with training?
Training costs are based on the length of the program. Your pet consultant will provide detailed pricing information during your initial phone consultation.
Do you offer payment plans?
Yes, we offer convenient payment plans in partnership with KLARNA to make our programs accessible and manageable for our clients.
Will there be post-training homework?
Yes, continuing training at home is crucial for achieving the best results. Our trainers will provide you with homework and tips to support your dog's ongoing progress after they return home.
What does lifetime support entail?
Upon completing a program, you and your dog become part of the Tail Tales family. We offer lifetime support, including monthly sessions available to all clients. Booking is simple - just give us a call. This support is free and unlimited.
How will I receive updates about my dog's progress?
Throughout the program, your trainer will communicate daily through WhatsApp, providing updates on your dog's progress and sharing their achievements.
What vaccinations are required for my dog?
Before training begins, your dog must have current vaccinations including DHLPP, Bordatella, and Rabies. Ensuring your dog's vaccinations are up-to-date maintains a safe and healthy training environment.
What preparations should I make before training?
A week before your program starts, you'll receive a packing list that includes necessary items, any required medications for your dog (if applicable), and essential toiletries to prepare for training.